Dear winter sports enthusiasts!

The last months have been characterized by big changes, COVID-19 is affecting our lives all over the world. Now more than ever, safety and the personal health of each individual are of the highest priority and are also the focus of our cable car companies’ thoughts and actions. We are building upon the regulations of the Austrian Federal Government, which provide a range of measures to protect all guests and employees.

According to the third COVID-19 Emergency Measures Decree, which came into effect on 25 January, the following safety measures must be implemented by cable car companies:

Everyone must stay at least two meters apart in cable cars. Public transport regulations also continue to apply for cable cars, including the exemption that “an exception to the rule can be made if the two-meter safety distance cannot be maintained due to the number of passengers or when entering/exiting the cabin.”

The cable car companies must ensure that their guests maintain the safety distance whenever possible, such as when queuing at turnstiles, cash desks, toilets, etc. We comply with this requirement through the use of informational signs, pictograms, streamers, barriers, security staff, and other suitable measures.

Exceptions can be made whenever the required safety distance of at least two meters cannot be maintained in entrance and exit areas of facilities (turnstiles, magic carpets, doors) and in cable cars due to structural reasons. This exemption also applies to chairlifts and drag lifts.

Capacity restrictions remain in place. The number of people permitted in closed or coverable vehicles (gondolas, cable car cabins, chairlifts with weather-protection bubbles) is limited to 50% of the transport capacity of the respective vehicle. This does not apply when people from the same household are the only ones being transported.

The regulations regarding FFP2 masks remain as well. In other words, in closed or coverable vehicles (gondolas, cable car cabins, or chairlifts with weather-protection bubbles) as well as in enclosed entrance areas of ropeways and cog railways, a respiratory mask of protection class FFP2 (an FFP2 mask) without an exhalation valve, or a mask of an equivalent or higher standard, must be worn.

This means that:

• You do not have to wear an FFP2 mask while traveling in drag lifts and chairlifts that do not have weather-protection bubbles. You must, however, keep your mouth and nose covered.
• You do not have to wear an FFP2 mask when queuing in outdoor areas. You must, however, keep your mouth and nose covered. Queuing areas that are covered but open at the sides are not considered enclosed areas.
• In general, children up to age 6 are not required to keep their mouth and nose covered.
• Children up to age 14 are not required to wear an FFP2 mask. They must, however, keep their mouth and nose covered.
• Even those who are from the same household must wear an FFP2 mask when traveling in closed cabins/gondolas or chairlifts with weather-protection bubbles.

In compliance with the currently valid regulations and additional safety measures, we are firmly convinced that, as long as you remain a safe distance away from others, you can have a relaxing and safe time in winter in the Zillertal Valley!

Zillertal cable car general information and organizational measures to safeguard a safe and relaxing vacation:

• SIGNPOST AND INFORMATION POINTS IN THE SKI REGION:
  They draw your attention to our Code of Conduct at the cable cars and throughout the ski area.
• MOUTH AND NOSE PROTECTION (MNS):
  Anyone aged 6 or older must cover their mouth and nose when using our cable cars/gondolas, chairlifts, drag lifts, and magic carpets as well as in all designated areas (e.g., cash desks, access areas, etc.).
  In all cable car cabins and chairlifts with weather-protection bubbles, you must wear an FFP2 mask or a mask of a higher standard. In all other situations, a commercially available medical respiratory mask, a bandana, or the like will suffice. In all cable car ticket offices of the Zillertal Arena you will receive a FFP2 mask and your personalised Zillertal Arena multifunctional scarf.
• ORGANISED QUEUING AREAS:
  We set up the queuing areas independently of the current legal requirements so as to avoid having groups of people standing close together. Please remain at least 2 meters from others and wait in the cash desk area until the person in front of you has left the cash desk.
• HAND HYGIENE:
  We will install sufficient hand disinfection facilities for you in the cable car stations in the indoor area.
• NUMBER OF PERSONS:
  The number of persons permitted in each cable car cabin and on each chairlift with a weather-protection bubble is limited to 50% of the transport capacity. This does not apply when people from the same household are the only ones being transported.
• DISINFECTION MEASRUES:
  We disinfect all cable car cabins regularly.
  We also carry out regular disinfection measures in elevator cabins, on escalators, and in sanitary facilities, ski depots, and first-aid rooms.
• CABLE CAR EMPLOYEES:
  COVID-19 test: Employees are tested for Covid-19 before they start work for the first time. All those who are in contact with customers receive follow-up tests on a regular basis or as required.
  For everyone’s safety, employees are instructed to cover their mouth and nose whenever they are in direct contact with guests.

What you can do to help the situation for yourself and others:

• USE OFF-PEAK TIMES:
  Take advantage of fewer crowds during off-peak times to get to the ski area and back to your accommodation in a relaxed manner. You can also chose to return to the valley station during off-peak times.
• WEAR A MOUTH AND NOSE PROTECTION (MNP):
  Please always carry something to cover your mouth and nose with and use it whenever you cannot maintain the prescribed minimum distance to other people. You must cover your mouth and nose in the following areas: at the cable car ski pass salespoints, in the access areas of all cable cars (watch for signposting), in the stations, in the entry/exit areas, and while riding in cable cars (cabins, chair lifts, drag lifts), when using the magic carpets (training area), when using the toilet facilities, in the ski shop / ski depot.
• KEEP YOUR DISTANCE:
  Please remain a sufficient distance away from others. Whenever possible, maintain the minimum distance in the cable car cabins as well.
• ENSURE VENTILATION:
  Whenever possible, please open the windows of the cable car cabins during the ride.
• PAY ATTENTION TO HAND HYGIENE:
  Please observe the general rules of hygiene and wash your hands regularly. Disinfectant dispensers are available in the cable car stations in the indoor area.
• DISPOSE OF USED PROTECTIVE MASKS:
  Please dispose of your used protective mask or tissues properly rather than leaving them in the cable car cabins. Waste bins are available in the station areas.
• FOLLOW INSTRUCTIONS:
  Please follow the general behaviour recommendations as well as the instructions of our employees, especially with regard to hygiene regulations.
• CASHLESS PAYMENT OR EVEN BETTER: BUY SKI PASS ONLINE:
  In all areas of the Zillertal Arena, contactless payment should be used wherever possible. To avoid queuing at the cash desk, we offer our guests the possibility of buying the ski pass from the comfort of their own home in our webshop. You have the option of recharging an existing chip card or using QR codes to pick up your ski pass conveniently at our pick-up stations at all valley stations in the Zillertal Arena. Buy ski pass online now: www.zillertalarena.com/webshop. Furthermore, a contactless ski pass vending machine is available in every sub-region of the Zillertal Arena, which is available to our guests 24 hours a day.
• HEAD FOR THE SLOPES ONLY IF YOU ARE HEALTHY:
  If you exhibit any symptoms that could indicate a possible Covid-19 infection (such as fever, cough, sore throat, or loss of taste/smell), please stay in your accommodation and immediately contact the reception desk of your accommodation or a doctor.
• BEHAVE RESPONSIBLY:
  Please act responsibly to protect your own health as well as that of others.

FOOD AND BEVERAGE ON THE MOUNTAIN
The mountain restaurants will remain closed until further notice. Please bring along whatever food and drinks you might require.

TOILETS
Due to the ban on entering mountain restaurants, toilets are only available in the cable car station areas. Please inform yourself on site about the current situation.

OUR REQUEST TO YOU!

Please observe and follow our Covid-19 Code of Conduct and enjoy your winter holiday in the Zillertal ski areas! We are constantly evaluating the situation and reserve the right to modify our Code of Conduct according to any changes in legal or regulatory requirements.

Below you will find the Code of Conduct of the Zillertal Cable Cars as well as additional information sheets from the Austrian Chamber of Commerce / Cable Cars Association on the currently valid protective measures as a download:

Information sheet "Covid-19 code of conduct Zillertal cable cars"

Information sheet pandemic refund guarantee - Zillertal season tickets

Refund request Zillertal season tickets

Entry, exit and contact restrictions currently apply in Austria. Gastronomy, accommodation and leisure businesses have to stay closed. The opening of hotels, accommodations and gastronomy will take place as soon as the prevailing number of infections allows. You can get more information directly from your accommodation or at: https://www.sichere-gastfreundschaft.at/beherbergung/

Als u tijdens uw verblijf symptomen van COVID-19 ontwikkelt (droge hoest, koorts, kortademigheid, enz.), moet u absoluut het Oostenrijkse noodnummer 1450 bellen. De instructies en verdere stappen (eventueel testen, isolatie, etc.) worden dan door de autoriteiten voorgeschreven. Deze aanwijzingen moeten absoluut worden opgevolgd. Informeer bovendien de gastheer/-vrouw en isoleer uzelf indien nodig.

Bel in noodgevallen altijd 144. Informeer tijdens het melden van een noodgeval dat de symptomen op een mogelijk geval van COVID-19 kunnen wijzen. In geen geval mag u bij een mogelijke besmetting zelf naar een arts gaan.

Zell-Gerlos

Screeningzentrum Zell am Ziller - Zellmed im Ärztehaus
Antigen- und PCR-Tests
Stöcklerfeld 6, 6280 Zell am Ziller
Öffnungszeiten: täglich von 8:00 – 16:00 Uhr
Anmeldung via https://tiroltestet.leitstelle.tirol/

Arztpraxis Dr. Arnold Stöckl in Gerlos
nur unter vorheriger telefonischer Anmeldung und E-Card (Tel. 05284/20047)
Öffnungszeiten: MO/DI/MI/FR von 09:00 bis 12:00 & 16:00 bis 18:00 Uhr, DO von 10:00 bis 12:00 Uhr, SA von 09:00 bis 11:00 Uhr

Sportclinic Mayrhofen
Anitgen- und PCR Tests
Stillupklamm 830, 6290 Mayrhofen
Öffnungszeiten: MO-FR von 8:00 bis 17:00 Uhr, SA/SO/Feierrtag von 8:00 bis 16.00 Uhr
Anmeldung via https://tiroltestet.leitstelle.tirol/

Screeningzentrum Fügen
Antigen- und PCR Tests
Franziskusweg 1 (Festhalle Fügen), 6263 Fügen
Öffnungszeiten: täglich von 8:00 bis 16:00 Uhr
Anmeldung via https://tiroltestet.leitstelle.tirol/

Screeningstraße Schwaz
Antigen- und PCR Tests
Stanser Au 1 (Parkplatz der ehemaligen Disco Mausefalle), 6135 Stans
Öffnungszeiten: MO-FR von 7:00 bis 16:00 Uhr, SA/SO/Feiertag von 8:00 bis 16:00 Uhr
Anmeldung via https://tiroltestet.leitstelle.tirol/
 

Wald-Königsleiten

Wij doen er in Wald/Königsleiten alles aan om u een mooie en zorgeloze vakantie te bezorgen. Dat betekent onder meer dat de werknemers in de meeste hotels en horecagelegenheden regelmatig met een PCR-test op corona worden getest. Hetzelfde geldt ook voor alle skischolen en de meeste door particulieren verhuurde kamers en vakantiewoningen. De werknemers van de kabelbanen van Königsleiten worden eveneens voor uw veiligheid wekelijks getest op corona met een PCR-tests. Behalve de regelmatige COVID-19-tests in hotels, horecagelegenheden, particuliere huuraccommodaties en skischolen hebben toeristen de mogelijkheid om zichzelf lokaal te laten testen.

Het testen gebeurt met de "PCR-gorgeltest" en kan worden uitgevoerd in de testcontainer in Königsleiten of bij de VVV in Wald. Vraag meer informatie over de meest geschikte testdag voor u bij Tourismusverbandsbüro Wald-Königsleiten (info@wald-koenigsleiten.at, +43 6565 8243). Bij een terugreis op zaterdag zal dit heel waarschijnlijk woensdag of donderdag zijn. De PCR-gorgeltest kost € 115,- per persoon/test. Het testresultaat en de uitslag worden naar uw mobiele telefoon verstuurd.

Download Covid-19-info Wald-Königsleiten

Krimml-Hochkrimml

Bijzondere tijden vergen bijzondere maatregelen! Daarom zetten we in Krimml/Hochkrimml alles op alles om u een prachtige en vooral veilige wintervakantie te bezorgen. Omdat de gezondheid en veiligheid van ons allemaal, gasten en medewerkers, op de eerste plaats staat, laten we niet alleen onze medewerkers regelmatig testen, maar bieden we ook onze gasten een PCR-gorgeltest aan. De laboratoriumanalyse wordt uitgevoerd door de Tauernlabor GmbH van de Tauernkliniken in Zell am See. Het testresultaat is binnen 48 uur online toegankelijk op het webportaal van Tauernlabor GmbH. De kosten van de test bedragen met de Krimmler gastenkaart € 49,- in plaats van € 115,- per persoon/test

Voorwaarden voor deze PCR-gorgeltest zijn:

• U heeft geen symptomen!
• U heeft zich persoonlijk of telefonisch aangemeld via het toeristenbureau van Krimml +43/6564/72390
• Heeft u symptomen en voelt u zich ziek: neem a.u.b. contact op met de hotline +43/662/1450 of meld u bij de praktijk van Dr. Uwe Mendl in Wald/Pinzgau, +43/6565/8250 voor een anti-gen sneltest voor de prijs van € 65,00

Het Oostenrijke corona-verkeerslicht is een schaal met vier kleuren die informatie biedt over de huidige coronasituatie in het betreffende district.

Bekijk Coronavirus verkeerslichten Oostenrijk

Huidige covid-19-cijfers in Tirol

Wij raden onze gasten aan een COVID-19-reisverzekering af te sluiten om een zorgeloze vakantie te garanderen.

De reisverzekering "Hotelstorno Plus" van onze partner Europäische Reiseversicherung ERV is een annulerings- en ongevallenverzekering.

Hier berekenen en afsluiten >>